Emerging Service Provider (ESP)
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To get to market, ESPs must interact with trading partners through well-defined workflows to acquire numbers, deliver services, or provision customers with communications devices while maintaining consistent excellence. Exchanging customer account records in approved, standard formats and settling with trading partners are part of daily business processes. NeuStar has perfected these business processes with end-to-end automation services, including:
- Enhanced Service Request (ESR) to acquire numbers for IP end point addressing. Rather than implement multiple point-to-point gateways to CLECs to request that telephone numbers be ported to them, ESPs can submit their porting requests via a single interface across multiple CLECs with full visibility into the number porting process and reduced implementation timelines.
- Line Information Database (LIDB), Calling Name (CNAM) Database, and Enhanced 911 (E911) to finalize account implementation per telephone number.
- Access Service Request (ASR) for terminating connectivity with trading partners.
- Customer Account Record Exchange (CARE) transactions with NeuStar adherence to all Ordering and Billing Forum (OBF) industry standards.
- Loss Notification Service (LNS) to receive notification through an automated process if a number has been ported to another service provider.
- Fiduciary Services: Legal Compliance capabilities to provide cost-efficient solutions for full compliance with all law enforcement legislation, including the Communications Assistance for Law Enforcement Act (CALEA), the US PATRIOT Act, and Homeland Security Acts. With NeuStar designated as the agent of record for the service provider, record production and trend analysis and reporting help ESPs to avert risk. Fraud Management capabilities to avert costly losses through systematic data gathering, analysis, reporting, and investigation.